Phone: 1 877 615 5050

MerchantHub.com's Privacy Statement

MerchantHub.com ("we") created this Privacy Statement to demonstrate our firm commitment to privacy. The following policy discloses MerchantHub.com's information collecting, use, and disclosure practices for our Web site. Our employees are required to follow our privacy policies. Those employees who violate our privacy policies are subject to disciplinary measures up to and including termination.

We reserve the right to revise our Privacy Statement at any time at our discretion. Changes to our Privacy Statement will become effective upon posting to our Web site. If you have any questions regarding our Privacy Statement and policies or your dealings with our Web site, please contact us as follows:

Call Us:

 

M-F (9:00 a.m. - 5:00 p.m. EST) at 1 877 615 5050

Write Us:

Merchant Hub

 

 

Attn: Web Site Administrator

1680 Michigan Avenue Suite 700,

Miami Beach, FL 33139


Information Collection and Usage

Like many Internet Web sites, we may collect different types of information in connection with the rendering of our services and the administration of our Web site. We will not voluntarily disclose or sell any information we gather about you ("Personal Information") to third parties for solicitation or other reasons unless you consent, and except as otherwise provided below.

We may from time to time approach you regarding product, service, and other information, or offers which we feel, based on your Personal Information, may be of interest to you. If you do not wish to receive such information, you can contact us in the manner provided above. In addition, Personal Information may be released to third parties (i) if we are required by law to comply with a legal requirement, such as a law, regulation, search warrant, subpoena, or court order; (ii) if release of such information is required in connection with the maintenance and administration or our site; (iii) in the very rare circumstance in which we believe in good faith there is a threat to the physical security of you or others. Although it is MerchantHub.com's policy to attempt to require our third parties to whom we provide Personal Information to comply with our privacy policies, we cannot guarantee their compliance.

Our additional practices and policies with respect to our collection and usage practices are addressed as follows.

Online Surveys

From time to time, MerchantHub.com Users may answer online surveys through the MerchantHub.com Web site. Our online surveys may ask visitors for contact information (such as their e-mail address), unique identifiers (such as their social security number), financial information (such as their account or credit card numbers), and demographic information (such as their zip code, age, or income level). Our surveys are designed to obtain broad demographic information regarding our services and the desires and concerns of our customers and visitors.

Outside Ad Company

We may use an outside advertising or marketing company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our marketing company, and we do not have access to this information. (For more information on our use of cookies, see the "Cookies" section below.) In addition, our site may contain links to other Web sites. We do not endorse and are not responsible for the content of third-party Web sites accessed through our site or for any privacy practices with respect to such sites.

Public Forums

Our Web site may contain chat rooms, forums, message boards, or news groups available to Users. Please remember that any information that is disclosed in these areas becomes public information, and that you should exercise caution when deciding to disclose your Personal Information. Representation information should not be disclosed in public forums.

Usage Tracking

Our Web site automatically tracks certain information from Users. This information includes the URL that the User came from, what browser the User is using, and the User's IP address. Many Web sites automatically collect this information. We gather and use such information to help diagnose problems with our server and to administer our Web site.

Cookies

We may use cookies on certain pages of our service. Cookies are small pieces of information that your Web browser places on your computer's hard drive. Cookies can help us personalize our Web site and provide information that is targeted to the interests of individual Users (so you don't see the same advertisements repeatedly). We may use cookies to deliver content specific to your interests, to save your password so you don't have to reenter it each time you visit our site, and for other purposes.

Most Web browsers automatically accept cookies, but you can change this feature in your browser. The User is always free to decline our cookies if his or her browser permits, although in that case the service may be largely unusable. Among other things, the User may be unable to submit or respond to service requests.

Correspondence

If a User sends us personal correspondence, such as e-mails or letters, we may collect such information into a file specific to that User.

Regulatory Issues

Due to the existing regulatory environment, we cannot ensure that all of a User's private communications and other Personal Information will never be disclosed in ways not otherwise described in this Privacy Statement. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Further, we can (and you authorize us to) disclose any information about you to law enforcement or other government official's as we, in our sole discretion, believe necessary or appropriate. Therefore, although we believe we use industry standard practices to protect our Users' privacy, we do not promise that their personally identifiable information or private communications can remain private.

Choice to Opt Out

Users have the opportunity to opt out of receiving any other future e-mails regarding announcements, new-feature notifications, and special offers from MerchantHub.com. Users can also, at any time, opt out of receiving other future e-mails by contacting us in the manner provided above.

Security

We are aware of Internet User concerns about the privacy of their information. Our Web site has security measures in place to protect the loss, misuse, and alteration of the information under our control. User information is stored on servers protected by firewall, system-level, and database-level security.

Only those employees of MerchantHub.com who require access to data concerning Users are granted access to the data (e.g., marketing product managers, system administrators, customer service representatives, and engineering personnel). Access to User data by employees is further limited by being solely available through a dedicated administrative interface and through use of a restricted user ID and password. In addition, every employee of MerchantHub.com is required to sign MerchantHub.com's standard Nondisclosure Agreement that requires employees to keep User data confidential. MerchantHub.com's internal Web security policies are reviewed and revised on a regular basis.

International Information

Personal data that you have voluntarily entered is delivered electronically to servers located in the United States. By using MerchantHub.com, you consent to the transfer of this data and to MerchantHub.com's use of such data as outlined in this policy.

Your Consent

Users consent to the collection and use of their information as described herein. Users will be notified by e-mail in the event of any fundamental changes to the uses of information that are described herein.

Data Quality and Access

In accordance with the Fair Information Practices defined by the U.S. government, MerchantHub.com encourages Users to correct any inaccuracies in personal information that has been previously provided to the Web site. You may correct or update your information by sending an e-mail to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Feedback

Users may provide feedback (e.g., input and suggestions) to MerchantHub.com regarding the MerchantHub.com Web site. Users providing feedback must provide their name and e-mail address. Any contact information entered when providing feedback will only be used to acknowledge or respond to that feedback. Users are encouraged to provide their input and suggestions by sending an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
 
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